We want every customer to be delighted with our products.
We offer refunds of the purchase price on any paid product within the “refund period”.
Unless we state otherwise at profpete.com, the refund period on every product is 14 days. Certain product are offered with a longer or shorter refund period which is stated in our marketing materials or product documentation for that product.
If you are not happy with your purchase for any reason, contact us within the product’s refund period of the purchase date for a full refund. Contact [email protected] with the purchaser’s name and email, and if possible the invoice date.
User End Licenses on our product prohibit resale or transfer to another person. Downloadable products for which a refund has been given must be deleted from all devices on which they have been saved, and must not be transferred to other people or devices.